Poker Deck Barossa

Privacy Policy

Effective as of 14 September 2026

Privacy Policy Introduction

Poker Deck Barossa is a premium offline poker venue in Adelaide, South Australia. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our venue, use our website, or interact with us in person.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy applies to all personal information collected through our website, phone calls, email, in-person interactions, and venue operations. Poker Deck Barossa is located at North Terrace, Adelaide SA 5001, Australia.

This Privacy Policy is effective as of 14 September 2026 and was last updated on the same date. We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

Information We Collect

Information You Provide

When you contact us, make a reservation, or sign up for updates, we may collect your name, email address, phone number, and any other details you choose to share. This includes information provided via our website contact form, phone calls, emails, or in-person at the venue. We do not collect financial information such as payment card details because we do not process payments online.

Information Collected Automatically

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, and pages visited. This information is collected through cookies and similar technologies. See our Cookie Policy for more details. We do not use tracking technologies to build profiles of individual poker players or to monitor offline poker activity.

Information from Venue Operations

As a physical venue, we may collect information through CCTV for security purposes, and we may verify your age to ensure compliance with our 21+ policy. Age verification may involve checking a government-issued ID, but we do not retain a copy of the ID unless required by law. CCTV footage is used solely for security and safety at our offline poker venue.

How We Use Your Information

Primary Purposes

We use your personal information to operate our offline poker venue, respond to your inquiries, manage reservations, and improve your experience at our Poker Room and Card Lounge.

  • To process and confirm table reservations for real poker tables.
  • To communicate with you about your visit, including any changes or updates.
  • To ensure the safety and security of our venue and guests.
  • To comply with legal obligations, including age verification for our 21+ policy.

Marketing Communications

With your consent, we may use your email address to send you updates about poker nights, private poker events, and other news from Poker Deck Barossa. You can opt out of marketing communications at any time by using the unsubscribe link in any email or by contacting us. We do not send marketing messages related to online poker or digital poker products.

Disclosure of Your Information

Service Providers

We may share your personal information with trusted service providers who assist us in operating our venue and website, such as IT support, email services, and security providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us. We do not sell your personal information to third parties.

Legal Requirements

We may disclose your personal information if required by law, such as in response to a court order, subpoena, or government request, or to protect the rights, property, or safety of our venue, guests, or others. This includes sharing information with law enforcement or regulatory authorities when necessary. We will only disclose information to the extent required by the applicable legal obligation.

Data Retention and Security

Retention Period

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it. Reservation records may be kept for a reasonable period to manage bookings and resolve disputes. CCTV footage is typically retained for a short period for security purposes, unless a longer retention is required by law.

Security Measures

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure storage, access controls, and staff training on privacy obligations. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. The venue is a physical, offline poker venue; no online poker accounts or digital poker data are stored.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. To make a request, contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe, as required by the Australian Privacy Principles.

Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in any email or by contacting us directly. Opting out of marketing does not affect our ability to contact you regarding a reservation or other transactional matter. No online poker or digital poker marketing is sent.

Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us to discuss your concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). We take privacy complaints seriously and will investigate and respond promptly.

Cookies and Tracking Technologies

Cookie Usage

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences, such as your 21+ age confirmation.

  • We use essential cookies to ensure the website functions properly, including the 21+ popup.
  • We may use analytics cookies to understand how visitors interact with our site, but we do not use tracking cookies for advertising or profiling.
  • For detailed information about the cookies we use, please refer to our Cookie Policy.

International Visitors

Processing Location

Poker Deck Barossa is located in Adelaide, South Australia, and all personal information is processed in Australia. If you are visiting from outside Australia, please be aware that your information will be transferred to and processed in Australia, where privacy laws may differ from those in your country. By using our website or visiting our venue, you consent to the transfer of your information to Australia. Venue address: North Terrace, Adelaide SA 5001, Australia.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Current effective date: 2026-09-14.

Contact Us

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.